OG AI Privacy Policy

Effective Date: August 15, 2026
Last Updated: August 15, 2026

OG AI is a messaging assistant operated by OG Multiservices LLC (“OG Multiservices,” “we,” “us,” or “our”). This Privacy Policy explains how information may be collected, used, processed, and protected when individuals communicate with OG AI through WhatsApp or interact with services connected to OG AI.

By communicating with OG AI, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

When you communicate with OG AI through WhatsApp, we may receive and process information including:

• Your WhatsApp phone number.

• Your WhatsApp profile name or other information made available through WhatsApp.

• Messages, questions, and information you voluntarily send through the conversation.

• Documents, images, audio, or other files that you voluntarily send.

• Message-related technical information, such as message identifiers, timestamps, and delivery status.

• Information necessary to respond to your inquiries or provide services requested from OG Multiservices LLC.

Please do not send passwords, credit card numbers, Social Security numbers, or other highly sensitive information through WhatsApp unless specifically necessary and you have been instructed to use an appropriate secure method.

2. How We Use Information

Information received through OG AI may be used to:

• Respond to questions and customer inquiries.

• Provide information about OG Multiservices LLC and its services.

• Assist users in determining which services may be relevant to their requests.

• Route conversations to a human representative when appropriate.

• Schedule or facilitate follow-up communications.

• Maintain conversation context and improve customer service.

• Operate, maintain, secure, troubleshoot, and improve OG AI.

• Detect misuse, fraud, security incidents, or technical problems.

• Comply with applicable legal or regulatory requirements.

OG AI may use automated systems and artificial intelligence to analyze messages and generate responses.

3. Artificial Intelligence and Automated Responses

OG AI is an automated assistant and may use artificial intelligence technologies to understand questions and generate responses.

AI-generated responses may contain errors and should not be considered legal, tax, immigration, financial, or other professional advice.

When appropriate, OG AI may recommend that a user communicate with a member of the OG Multiservices LLC team or another qualified professional.

4. WhatsApp and Meta Platforms

OG AI communicates with users through WhatsApp and may use the WhatsApp Business Platform provided by Meta.

Information transmitted through WhatsApp may therefore also be processed by Meta and WhatsApp according to their respective terms and privacy policies.

OG Multiservices LLC does not control the independent data-processing practices of Meta or WhatsApp.

5. Service Providers

We may use third-party technology providers to operate OG AI, including providers of:

• Cloud hosting and infrastructure.

• Artificial intelligence services.

• Messaging and communication infrastructure.

• Databases and data storage.

• Security, monitoring, and technical services.

These providers may process information as necessary to provide their services to us.

We do not sell personal information received through OG AI.

6. Data Retention

We retain information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, comply with legal obligations, protect our systems, and fulfill the purposes described in this Privacy Policy.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

7. Data Security

OG Multiservices LLC uses reasonable administrative and technical measures designed to protect information processed through OG AI.

However, no internet-based communication or electronic storage system can be guaranteed to be completely secure.

Users should avoid transmitting unnecessary sensitive information through WhatsApp.

8. Sharing of Information

We may share information when reasonably necessary:

• With technology providers that help us operate OG AI.

• With authorized personnel or representatives of OG Multiservices LLC.

• To comply with applicable laws, court orders, or lawful government requests.

• To protect the rights, property, security, or safety of OG Multiservices LLC, our users, or others.

• In connection with a business restructuring, merger, acquisition, or transfer, subject to applicable law.

We do not sell WhatsApp conversation information to third parties.

9. User Choices and Data Deletion

Users may request access to, correction of, or deletion of personal information maintained by OG Multiservices LLC, subject to applicable legal and record-retention requirements.

To request deletion of information associated with your interactions with OG AI, contact:

OG Multiservices LLC
Email: ogmultiservicesllc@gmail.com
Website: www.ogmultiservicesllc.com

Please include enough information for us to identify the relevant account or conversation. We may need to verify your identity before processing certain requests.

Some information may be retained when required by law or when reasonably necessary for legitimate business, security, fraud-prevention, or recordkeeping purposes.

10. Children's Privacy

OG AI is intended for use in connection with the services offered by OG Multiservices LLC and is not designed to knowingly collect personal information directly from children without appropriate authorization.

If we learn that personal information from a child has been collected improperly, we will take reasonable steps to address the situation.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to OG AI, our services, technology, or applicable requirements.

The current version will be published on this page with an updated “Last Updated” date.

12. Contact Us

Questions or requests regarding this Privacy Policy or the handling of personal information may be directed to:

OG Multiservices LLC
OG AI – Privacy
145 Presidential Blvd, Suite 2
Paterson, NJ 07522
United States

Email: ogmultiservicesllc@gmail.com
Website: www.ogmultiservicesllc.com